Consumer education
| Autor | Timothy Bird |
| Cargo | Office of Consumer Affairs and Fair Trade, Dublin, Irlanda |
| Páginas | 129-135 |
129
RPDC , Dezembro de 2014, n.º 80
RPDC
Revista Portuguesa
de Direito do Consumo
CONSUMER EDUCATION
Some years ago the ofce of the Director of Consumer Affairs decided to produce
material on consumer education in a form suitable for use in schools. Pior to this decision
we had been making available to the public throughout the country, including schools (by
post from our ofce in Dublin and by distribution through the library system nationally
and through the national network of Community Information Centres, (with which we
have always maintained a close liaison) the full range of our informational publications.
Needless to say we were not entirely satised that this method of reaching the public was
as comprehensive as we would have liked but we optimised it within the constraints of our
budget, as indeed we still do.
When we rst looked at the “idea” of consumer education we had in mind the
production of material explaining (in the manner in which school subjects are taught)
the “rights” which the consumer has through the basic legislation which, in Ireland, was
then and still is (a) the Consumer Information Act, 1978 and (b) the Sale of Goods and
Supply of Services Act, 1980: legislative measures which provide (in criminal and civil law
terms respectively) a package of consumer protection on a par with that available in most
(not all) Member States of the Community. Our intention was to adapt our informational
material to a more educational model
suitable for use in second-level schools
for pupils aged 12 to 15 years.
I should say at this stage that in
Ireland school textbooks dealing with,
for example Business Organisation
and Home Economics, have for many
years had sections in them dealing
Timothy BIRD
Ofce of Consumer Affairs and
Fair Trade, Dublin, Irlanda
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